Pouch Self Storage
25301 Trabuco Rd.
Lake Forest, CA 92630
Phone: 949-525-9733
5.0 stars (25 reviews)
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Customer Reviews

Pouch Self Storage values our customer’s feedback. Find out all the great things that are being said about us!

Great people & wonderful customer service , 100% satisfied with service. Tulsi is nice & professional.Thank you very much for your help. God bless you. Read More >
Pouch Self Storage
Date published: 2018-10-29
5 / 5 stars
Great service from all staff members, Especially Tulsi. He has shown me several times how to go to the website and get answers Read More >
Pouch Self Storage
Date published: 2018-10-29
5 / 5 stars
I love coming here. The facility is always clean! The staff is friendly and knowledgeable. Additionally, they are kind which is a big plus. Having Judy and Gilbert behind the counter makes my day COMPLETELY! I like that we can use the Dolly’s without hassle and the hours are very convenient. What... Read More >
Pouch Self Storage
Date published: 2018-10-17
5 / 5 stars
I've been there for years. Always clean and great people who work there. Especially Judy & Tulsi who have always helped with my occasional requests. Highly recommended! Read More >
Pouch Self Storage
Date published: 2018-10-17
5 / 5 stars
Pouch Storage in Lake Forest is really a tight operation. The staff are all very courteous and strong on customer service! Just ask for Tulsi he will get you fixed up for your storage needs. Read More >
Pouch Self Storage
Date published: 2018-10-10
5 / 5 stars
Prepare to be amazed. Customer service doesn’t get any better than this—I’ve been around, I know. The use of the “ courtesy truck” sealed the deal for me. I am accustomed to dealing with high-functioning professionals and that’s what you have going on here. Tulsi and John are the best. Don’t be... Read More >
Pouch Self Storage
Date published: 2018-10-09
5 / 5 stars
Tulsi was extremely cordial helpful and professional Excellent customer service Free Truck Free Lock And Free water!!! After searching several facilities this was by far the best!! Read More >
Pouch Self Storage
Date published: 2018-10-02
5 / 5 stars
Love this location! I’ve kept my stuff here for years without any issues. Staff is all very friendly and helpful, they sell packing supplies which is incredibly nice for reorganizing and repackaging. The facility is clean, they have a huge lift for second floor units, and you can get keys for a... Read More >
Pouch Self Storage
Date published: 2018-09-28
5 / 5 stars
Great service quick and cheap and convienenat. Tulsi took care of everything Read More >
Pouch Self Storage
Date published: 2018-09-26
5 / 5 stars
I can't tell you what a pleasant surprise it was to work with pouch storage in Lake Forest. Judy and Gilbert were so incredibly helpful and such a pleasantry between the two of them. Who knew you would get to use a truck free of charge, a big box truck. Gilbert even drives the truck for you and... Read More >
Pouch Self Storage
Date published: 2018-09-06
5 / 5 stars
This is a great storage think you are the guys who work inside they help us to much Read More >
Pouch Self Storage
Date published: 2018-08-22
5 / 5 stars
I like Trabuco Self Storage because of free moving truck ,free lock and very good customer service by Tulsi & Judy , I higly recommend this storage . Read More >
Pouch Self Storage
Date published: 2018-07-26
5 / 5 stars
Pouch Self Storage has great service and always competitive pricing! Be sure to ask for Gilbert or Judy, they will take great care of you! Read More >
Pouch Self Storage
Date published: 2018-06-16
5 / 5 stars
Great customer service. Gilbert was very accommodating, efficient, and kind. A very good experience so far. Read More >
Pouch Self Storage
Date published: 2018-06-04
5 / 5 stars
Gilbert was awesome!! Extremely polite and professional. The entire facility is very well maintained and secure. Read More >
Pouch Self Storage
Date published: 2018-05-01
5 / 5 stars
Great place they will come with a pouch truck. The driver will not help loading the truck you have to do this, however it's free. After you load the truck it returns to pouch self storage at that time u unload the truck but what a great deal. They ate very friendly and helpful. I would recommend... Read More >
Pouch Self Storage
Date published: 2018-04-16
5 / 5 stars
Gilbert was very professional, fast and helpful. The facility is very clean and secure. I highly recommend this facility. Read More >
Pouch Self Storage
Date published: 2018-04-11
5 / 5 stars
Great place. Good prices and the employees are so nice . Easy and no hidden costs. Discounts if you prepay and also for senior citizens, teachers etc . I... Read More >
Pouch Self Storage
Date published: 2018-04-08
5 / 5 stars
Gilbert and Judy age very friendly and extremely helpful and knowledgeable. They made the process very simple Read More >
Pouch Self Storage
Date published: 2018-03-28
5 / 5 stars
Very positive experience. Interacted with 3 different staff members over the 3 visits I made (Judy, Gilbert, and one other lovely gentleman). I was able to... Read More >
Pouch Self Storage
Date published: 2018-03-19
5 / 5 stars
Fantastic experience with Gilbert! Quick, easy and simple set up. In and out with a great storage unit for our transistionary period in our life! Thanks... Read More >
Pouch Self Storage
Date published: 2018-03-11
5 / 5 stars
Great location to store your belongings. Great staff that are there to help and communicate regarding any issue in regards to your storage unit. Read More >
Pouch Self Storage
Date published: 2018-03-09
5 / 5 stars
Gilbert and Judy have been exceptionally helpful. They gave us an in depth review of their services. We rented a spot right away!! Read More >
Pouch Self Storage
Date published: 2018-03-01
5 / 5 stars
I shopped around, and this facility had the best price by far. But even better, the customer service was outstanding from my first contact all the way... Read More >
Pouch Self Storage
Date published: 2018-02-22
5 / 5 stars
Hands down highly recommended. From the day I called, from the visit I made to examine the facility as well as the day I went down and filled out the... Read More >
Pouch Self Storage
Date published: 2018-02-21
5 / 5 stars