Pouch Self Storage is dedicated to providing me with great customer service.
Below are answers to common questions I might have. When my questions are not answered, I should contact my nearest Pouch facility where one of the Pouch Self Storage Professionals will assist me.
How long do I have to sign my Rental Agreement for?
Pouch offers month to month rentals, meaning no long term contracts and no commitment.
When can I get to my belongings?
Pouch access hours are Monday-Friday 7am to 7pm, Saturday & Sunday from 8am to 6pm. Closed major holidays, check with facility for details.
How much Notice must be given to move out?
Pouch requires 10 days written notice to move out, storage units are rented on a month-to-month basis with anniversary billing dates.
Does Pouch offer me a mover?
Pouch will provide me with FREE use of their moving truck on move-in. Call my Pouch Self Storage professional at a facility near me for details. Pouch will also recommend local reliable movers when I have that need. (For more details click here for Pouch Self Storage moving truck)
How can I make my Rent payments?
Payments can be sent by mail or made Online through the Pouch website. I can arrange to have my payment automatically charged to my credit card or bank account. All facilities have a mail drop, however we do not recommend using this for cash payments. Ask a Pouch Self Storage counsellor about these features.
What size storage space does Pouch have and how much do they cost?
Pouch has a wide variety of storage unit sizes allowing me to rent only the space I need. Unit sizes and prices vary by location. By contacting my Pouch Self Storage counsellor now I will be able to understand my options.
How do I calculate how much storage space I need?
Pouch Self Storage counsellors will assist me in determining just the right size space for my needs. By giving them a brief description of what I will be stored will enable me to estimate how much space I need. Contact a Pouch Self Storage facility for further details. (See Pouch Storage Calculator)
What forms of payment does Pouch accept?
Visa, Mastercard, Discover & American Express! I should ask about the Pouch credit card auto-pay program!
Does Pouch sell Packing Materials, Moving Supplies, & Locks?
yes, Pouch sells boxes, moving supplies and locks. Pouch will deliver them to me free of charge, plus take back unused items. Pouch provides me with a lock and keeps the key in their storage facility office. I may install a 2nd security lock if desired. (See Packing Supply Shop for more details)
Does Pouch have outdoor storage for boats, RV's and other vehicles?
Yes, Pouch has Open and Covered storage for Boats, RV's, Commercial Vehicles, Semi-trailers, Trucks and Cars. Click here to learn more.